FEATURE ILLUSTRATIVE

Business Process Outsourcing Services

BPO or Business Process Outsourcing means outsourcing business tasks to an outside company. An external service provider performs essential business tasks for an organization under contract.

BPO lets you concentrate on the core mission of your business. You can easily outsource various regular functions to a BPO service provider like Manpower Outsource.

We are responsible for carrying out your front and back-office operations. It includes Talent Resourcing, Payroll Management, Process Training, Workforce Management, and many more. 

Types of Business Process Outsourcing Services

Talent Resourcing

Talent Resourcing refers to the entire process of converting individuals into job applicants. Generally, the HR department of a company engages in identifying, researching, and networking with all the potential individuals. And then they turn them into successful candidates for jobs. Talent Resourcing is vital for generating highly skilled applicants for the company consistently.

How Can Outsourcing Talent Resourcing Help Your Business?

Efficient Hiring Practices

Without a foolproof hiring process plan, your company cannot make intelligent decisions. So, your company ends up recruiting employees who are not skilled enough.

However, outsourcing talent resourcing will make the hiring practices of your business much more efficient. It will promote your business greatly by networking with the best-suited candidates. Talent outsourcing also uses technology to provide you with unmatched optimization and engagement. It ensures complete satisfaction for both the hiring managers and candidates.

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Consistent Flow

Talent outsourcing guarantees a sustainable flow of highly-skilled candidates to your company. The recruitment process of your business is prone to experience ups and downs. So, you may not have professional candidates when you need them the most.

Outsourcing talent resourcing will eliminate this inconsistency. With their outstanding recruitment practices, the outsourcing experts ensure a consistent flow of best-suited candidates. So, you no longer have to deal with low-performing candidates. You can have the benefit of getting qualified employees throughout the year.

Expert Solution

Outsourcing ensures you get expert solutions for all your business tasks. The same goes for talent resourcing. The entire process of hiring and recruiting holds much significance. It reflects how your company will perform shortly. Talent resourcing is also essential to promote your business.

So, having experts on board will only fetch you excellent benefits. You can be assured that everything is on point. Outsourcing experts will guarantee you unmatched quality and satisfaction. So you can be worry-free all the time.

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Save Time and Money

Talent resourcing is a costly and time-consuming process. It will cost you much more if you run the procedure inside your company.

Talent resourcing includes planning, selecting, networking, and engaging with new people daily. It will be uncertain when you can find a suitable job candidate. On the other hand, outsourcing experts will take this tremendous burden off your shoulders. They will guarantee you the best results in a short time. Outsourcing will also cost you significantly less.

Payroll Management

Payroll management refers to the system in which employers manage employees’ salary structure and financial records. It includes allowances, salary, the net payable, incentives, and deductions. Payroll Management deals with generating payslips also.

Advantages of Outsourcing Payroll Management

Reduce Cost and Time

A growing business needs to scale at ease while expanding its different departments. But outsourcing payroll management eliminates the need to expand various departments. You no longer need to improvise the structure of your HR department when your business grows. So, you will end up saving a lot of money.

On the other hand, outsourcing experts take full responsibility for payroll management. The time-consuming process of keeping financial records, paying timely, and updating data will become efficient. You will save time by handling this procedure with experts who ensure round-the-clock service in less time.

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Minimize Regulatory Risks

One of the best advantages of payroll outsourcing is minimizing regulatory risks. In every country, the regulatory bodies keep changing and updating tax terms. And keeping up with them is pretty hard unless you get outsourcing professionals to manage the payroll.

In addition to that, any small mistake in the formula will destroy the entire calculation. Plus, incorrect information about tax rules can also cost your business massively. So, it is best to leave everything regarding payroll to the hands of outsourcing experts.

Enhanced Data Security and Protection

The payroll process includes all the sensitive data of your company. It has access to employees’ personal information, the salary structure, and tax information. Optimal data security programs must protect them.

However, many companies lack a foolproof data security structure. So, cases of data theft can harm your business. In this scenario, outsourcing payroll management can only ensure complete safety. The outsourcing companies like Manpower Outsourcing use the most advanced data protection technologies. So, you can be worry-free that your sensitive data is in safe hands.

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Enhance Flexibility and Gain Expert Knowledge

Payroll outsourcing determines excellent flexibility. It ensures timely payment and updated records while automatically taking all the necessary actions. It satisfies all your employees so they can work for you with much more dedication and commitment.

On the other hand, you will have expert knowledge if any problem regarding payroll comes up. As experts will update all the records regularly, you can have instant reports and present them when needed.

Workforce Management

WFM or Workforce Management refers to how employers allocate resources and people strategically. It includes tracking attendance and complying with the ever-changing laws and rules of the workplace. The bigger goal of workforce management lies in optimizing the staff’s productivity with lesser risks.

Benefits of Outsourcing Workforce Management

Great Compliance

One of the best benefits of outsourcing workforce management is having significant compliance. If your business is opening a new branch at a new location, it’s easy to mess up with local legislation.

But a reputed outsourcing company will already possess the knowledge beforehand. So, you can make sure that all your contractors are getting paid compliantly.

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Less Labour Costs and Less Business Expenses

Outsourcing workforce management results in a considerable reduction in overall business expenses. It removes the need for labor which is no longer necessary. Such as administration and bookkeeping.

As a business owner, you will have fewer responsibilities to worry about. It will save you money that you can use to develop your business.

Minimize Liabilities

Especially for startups, keeping up with the constantly changing labor laws and tax filing intricacies is tough. Involving every little detail needs a separate infrastructure that a growing business can’t afford.

So, outsourcing workforce management becomes your saviour. Companies like Manpower Outsourcing handle all the intricate tasks for you. So, you can build your company without worrying about legal fees and reputation damage.

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Improve Overall Productivity

When your staff doesn’t have to deal with strenuous, time-consuming tasks, they can finally work on growing your business. And workforce management outsourcing provides them with a much-needed benefit.

Outsourcing workforce management helps make all the tasks regarding resource and staff management efficient. So, your employees can concentrate on incorporating new strategies for development. This flexibility will improve the overall proficiency and productivity of your company.

Have Experts On Board

An emerging business or startup faces difficulties in managing its workforce. Several aspects can make your business fail if everything is not on point. In this scenario, having an expert solution will be the best decision.

Outsourcing experts will ensure total accuracy and maintain the regularity of your workforce. And you will have experts on board to use their knowledge and expertise in any difficulties.

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Attrition Management

Attrition Management is a crucial aspect that deals with employees’ voluntary or involuntary reduction in a company. It incorporates reasons like termination, resignation, retirement, or death. Attrition management is significant because your company needs to reduce the attrition rates for more development and growth.

How Can Outsourcing Help You Manage Attrition?

Provide the Right Candidate

Low productivity and profitability will inevitably follow if your company’s attrition rate gets higher. When you cannot detect sudden demise or health conditions, you must ensure to increase employee retention.

Outsourcing takes care of the hiring and recruiting part of your company. Its primary responsibility is supplying your business with skilled personnel who will be best suited for handling their respective roles. In this way, outsourcing increases your company’s employee retention as it selects the best candidates. So, you can easily ignore recruiting employees who will leave your company quickly.

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Cost Reduction in Training Programs

Hiring professional candidates will always be better than hiring personnel and training them to make them suitable for the job.

Outsourcing services make sure that you have experienced and trained candidates for different roles in your company. So, you will have to spend less on organizing training programs for your employees. It will ensure you get the maximum outcome out of your staff. It will also determine lower attrition as the candidates will be professional in their fields.

Empowered Workforce, Less Attrition

Your company’s resources will be directed to empowering the workforce by outsourcing. Outsourcing service providers will make sure to elevate the quality of your staff. It will reduce attrition significantly.

As outsourcing services work to elevate your employees’ experience in your company, they will tend to work longer with you. The work environment will guarantee 100% satisfaction to your staff. So they will no longer need to find other better opportunities.

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Have the Right Candidates For Vacancies

Outsourcing provides you with the right candidate for any job vacancies your company has. It includes checking the candidate’s qualifications, age, expectations, and skills.

As outsourcing service providers run in-depth research on every candidate, you can get their records of attrition. If a skilled individual has a notable attrition record, outsourcing providers may not recruit them. So, you are assured about having the right employees for more extended periods.

Diversity Management

Diversity Management refers to making a workplace both inclusive and diverse. It means valuing every employee’s vision and acknowledging them for the development of the business.

Why is Outsourcing Diversity Management Important to Grow your Business?

Faster Task Completion

Many companies need to get help from other third-party companies to ensure diversity. It benefits the company in completing tasks with more efficiency and accuracy.

A diverse workforce means you get a lot of perspectives on the table. It will enhance the company’s various tasks and roles. It will also ensure that the tasks are getting done at great speed consistently.

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Higher Employee Engagement

Employee engagement is directly related to workforce diversity. And outsourcing helps you with that.

The more employees feel included and valued, the more they show dedication. Outsourcing ensures an excellent diverse work environment. Your staff will be heard, and their opinions will be valued with respect. Thus, employee engagement will increase, automatically obtaining competitive advantages in your industry.

Reduced Employee Turnover

Outsourcing ensures diversity which increases employee retention to the next level. Your company will be more inclusive of several individual perspectives and characteristics.

By guaranteeing inclusion and diversity in the workplace, outsourcing makes your employee feel valued and accepted. They will get their essential place to portray their ideas and creativity without hesitation. And it can save your business from employee turnover massively. Employees love to work in a vibrant environment where they feel free to express their views. So, they will no longer search for another opportunity except your company.

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Enhanced Reputation and Competing Advantages

If you can ensure diversity and inclusion at your company, it will increase your reputation in the vicinity. It will also welcome competitive advantages in your industry.

Outsourcing turns your workplace into an inclusive and diverse atmosphere. Your employees feel free to discuss their ideas and put them on the table. Outsourcing also ensures 100% employee satisfaction to talk about their problems freely. Thus, more people will choose to work with you.

Quicker Problem-solving

One of the most significant advantages of having a diverse workforce is its faster problem-solving attribute. Skilled professionals with diverse interests will be recruited by outsourcing.

It will guarantee better problem-solving skills so that your business can easily fight against any sudden complication. Outsourcing helps you get staff from diverse backgrounds. They will have different expertise and experience. So, your employees bring diverse solutions to the table to solve a current issue faster.

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Quality Management System

Quality Management refers to all the business processes which focus on improving customer satisfaction and meeting their requirements.

Benefits of Outsourcing Quality Management System

Improved Products and Services

Outsourcing determines your company has advanced technological solutions for quality assurance. Outsourcing quality management benefits you while taking care of the entire life cycle of your products and services.

You will have outsourcing experts look out for everything, from product development, marketing, and sales to post-purchase customer reports. In this way, your overall services and products will get improved.

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High Productivity

Outsourcing ensures your business gets a state-of-the-art quality management system. Outsourcing service providers use the latest technologies to fetch you the best results.

With the help of an excellent quality management structure and advanced technologies, your company’s productivity will increase rapidly. Thus, you will have more time to innovate and create new products and services to expand your business.

100% Customers Satisfaction

Outsourcing ensures you have an unparalleled quality management system. It will get properly designed following the industry needs by outsourcing professionals.

An exceptionally designed quality management system determines you get more positive responses from your customers. You will be able to know the exact requirements of your customers. Thus, you will serve them better. It will automatically improve customer satisfaction and put your brand on the map.

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Enhanced Process

Having an excellent quality management system continuously checks and re-assess the output of your products and services. Outsourcing experts build you an unmatched quality management system design to always have a better process than other competitors.

Fantastic quality management improves your products and services, but it also identifies areas or improvements. Outsourcing experts will determine which areas need to get better, and thus the entire process will be updated frequently.

Process Training

Process training refers to the series of strategically designed steps that must be followed accordingly. It ensures a systematic activity that helps modify employees’ attributes, qualities, behaviour, and skills for their respective job roles.

Benefits of Outsourcing Process Training

Opportunity to Reduce Cost

Outsourcing helps you save money in all sectors. But the cost reduction is significant in-process training. When a company decides to outsource its learning solutions, the vast expense of doing it in-house gets massively reduced.

If you are running a growing business, you have trouble arranging training programs for your employees. Running an in-house training program will require a different setup or infrastructure. And many companies do not have the luxury to do so. That’s why outsourcing is your ultimate destination. You can train your employees with more efficiency and less money with outsourcing.

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Enhanced Scalability

Your company’s training needs and requirements will change from time to time to keep up with the strategies and market trends. So you need to constantly update the training programs, which may be quite challenging to perform.

However, if you partner with an outside training partner, you don’t need to think about changing and updating the training constantly. Outsourcing ensures complete scalability and improved training initiatives.

Global Scope

Globalization has brought an incredible impact on the business world. Many companies have their teams in different countries for global operations. So, they need optimum training solutions for their global staff.

Outsourcing partner ensures the correct delivery and development of the training programs across the globe. The outsourcing experts are well aware of the different locations and cultures. They can exhibit great training solutions. Thus, you no longer need to send your in-house trainers to different parts of the world.

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Increased Results

Any business needs to incorporate training solutions to teach employees about the latest programs and procedures. And all of that should be done fast.

But various organizations get into trouble organizing relevant training programs as they have other essential roles to perform. Their employees do not get optimum learning solutions. So, leaving the worry of training employees so outsourcing partners will provide you with increased Results. Your employees will have up-to-date knowledge regarding your industry, which will grow your business remarkably

Why Should You Choose Manpower Outsourcing?

Manpower Outsourcing provides 100% reliable and efficient BPO solutions at reasonable rates. Our BPO services possess all the qualities to welcome high growth and competitive advantages to your organization.

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High Expertise and Experience

At Manpower Outsourcing, we focus on upgrading your business to the next level. Our service providers have immense expertise and vast experience in different outsourcing fields. It makes them highly capable of facing challenges and handling different business needs.

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Unmatched Security

Manpower Outsourcing guarantees you total security of your company's valuable data. We ensure the complete protection of your business with our top-class technologies and reliable service providers.

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Great Infrastructure & Technology

Infrastructure and the use of the latest technologies go hand in hand. Our robust infrastructure is built upon modern hardware and software, high-speed internet, and phone connectivity. It enables us to deliver the most appropriate and effective BPO solutions with 100% accuracy.

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Quality Assurance

We provide you with unmatched quality outsourcing services to maximize your business growth. We guarantee to exceed your expectations every time. Our services are highly customizable to suit your unique requirements.

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Cost-effective Prices

We take pride in our rates as they are highly cost-effective. Our prices get decided by keeping the market rates in mind. We cater to all types of organizations to contribute to their overall development. You can get the BPO service providers with the latest technologies and infrastructure.

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World-class Outsourcing Experts

Our outsourcing professionals have been delivering the best services to the leading industries across the world. They are totally dedicated with exceptional time-management quality. So they can handle the responsibility of your business properly and deliver outstanding results immediately. 

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    Frequently Asked Questions

  • What is a BPO?

    ● Business Process Outsourcing or BPO means outsourcing various significant business functions to an external service provider company or agency. A BPO service provider agency completed several back office operations involving Talent Resourcing, Payroll Management, Process Training, Workforce Management, and many more.

  • What are the benefits of outsourcing?

    ● Business Process Outsourcing BPO offers a lot of advantages. Some of them are pointed out below -

    ● Optimum Resource Utilisation

    ● Enhanced Productivity

    ● Refined Human Resources

    ● Huge Reduction in Cost

    ● Latest Technologies at Low Cost

  • What are the top BPO services?

    ● The top BPO services are -

    ● Talent Resourcing

    ● Payroll management

    ● Diversity Management

    ● Workforce Management

    ● Attrition Management

    ● Process Training

    ● Quality Management System

  • Which country has the highest BPO?

    ● India is the top country for BPO, after which Malaysia and China come on the list.